Unfortunately, we cannot change the annual mileage agreed in a personal sales contract, as it is taken into account in the calculation of the future guaranteed value of your vehicle at the beginning of your agreement. If you are concerned about your mileage, please contact the distributor first. To request a COVID 19 payment deferral, please contact us by email at the address email@example.com, including your Santander Consumer 14-digit account number, your full name as it appears in your agreement, your request details and a contact number. Bought a car of imperial cars and took the financing of Santander by imperial cars. After having problems with the car (see my review on imperial cars), I contacted Santander Finance. These benchmarks have been calculated using the Santander Group`s financial information, but are not defined or detailed in the current accounting framework and have not been audited or audited by our statutory auditors. . . .