From their site, I have an empty cylinder that I no longer need and not on the form after that; Does this mean I can`t claim a refund available? Unfortunately, yes, even though we like to take back the Calor cylinder and give $5 to ChildLine as part of our retrieval cylinder program. Please note that the Calor cylinder must be returned by December 31, 2007. -our terms and conditions for the use of the site (www.calor.co.uk/terms-and-conditions); 7.7If the product is defective or defective, contact us by email at email@example.com by phone on 0800 1814512. If you contact us by email, our first action will be to call you at the phone number to discuss the problem with you. We will check the returned products and notify you by phone within a reasonable time if you are entitled to a refund. We will process the refund of defective or defective products as soon as possible and in any case within 14 days of the agreement that you are entitled to a refund. Without our prior written permission, you cannot create links to share on our website. If you would like to request such permission, please email firstname.lastname@example.org . Related websites, whether authorized or not, do not have an unspoken affiliation to our website. If we grant you permission to create links to a part of our website, the site from which you are linked must be fully compliant with the content standards set out in our usage policy.
11.2 Communications, Are available in writing and by first class mail: Calor Gas Limited, Athena House, Athena Drive, Tachbrook Park, Warwick, CV34 6RL, reported for customer service attention, either by fax to the same address on 0870 400 6900 or you can email us email@example.com in all cases reported for customer service attention.